Frequently Asked Questions
Have a question about FX Trader, or our foreign exchange services? Find the answer to our most frequently asked questions right here.
The main draw for our customers is that our rates are generally competitive. Plus, our opening hours are also more convenient, and we offer better online and in-person options for converting currency in Jamaica.
We are one of the foreign currency exchange services with the best rates in the country. Our services are more diverse and tailored to the needs of all our customers for both personal and business transactions. Plus, we facilitate overseas payment transactions.
We have over 45 conveniently located agents island-wide and we are the largest network in the Caribbean. Click to find an FX Trader location close to you.
There are a number of references made to “conditions apply” for our services. “Conditions apply” means that there are issues that can change or affect the service. These include matters such as:
- the value date of wires, that is, which date will be used to determine the exchange rate;
- the need to confirm payments to our account before we process a transaction (for e.g. if you transferred funds online to our FX Trader account) before we can pay you or wire the funds;
- rates and several other variables that can impact exchanges directly.
Where you need further details on the specific issues that could impact your exchange, please feel free to contact us directly or by email or phone for more information.
We take the time to understand your business and your needs and work with you to meet your goals. Whether you’re an Informal Commercial Importer or running a small business or a medium-sized enterprise, we offer personalised foreign exchange services to ensure that your business benefits.